Cloud Host Shop
Domain Name Registration Agreement
By using the Cloud Host Shop services, you acknowledge that you have read our set of legal documents
and agree to be bound by the terms and conditions contained herein as well as all acceptable use
policies incorporated by reference.
Domain Name Registration Agreement
This Registration Agreement ("Agreement") is between you, any agent or person authorized to act on
your behalf, the registrant listed in the WHOIS contact information for the domain name ("You",
"Registrant"), and the following companies, which work in association with Cloud Host Shop -
LiquidNet Ltd., an ICANN accredited domain registrar, headquartered in London, UK (No. 4654498) and
LiquidNet US LLC, a US company headquartered in Fort Lauderdale, Florida. Cloud Host Shop, LiquidNet
US LLC and LiquidNet Ltd. will be referred to in this document as 'We', 'Us', 'Our' and 'Service
Provider', for the sake of brevity.
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YOUR AGREEMENT
The Agreement sets forth the terms and conditions of your use of domain name registration and
related
services ("Services"). It explains the obligations of the Service Provider to you, and explains
your
obligations to the Service Provider for various services offered by the Service Provider.
By using the service(s) provided by the Service Provider under this Agreement, you acknowledge
that you
have read and agree to be bound by all terms and conditions of this Agreement, the accompanying
dispute
policy and any pertinent rules or policies that are or may be published by the Service Provider,
the
Uniform Dispute Resolution Policy ("UDRP"), and the rules, policies, or agreements published in
association with specific of the Service(s) and/or which may be enforced by Internet Corporation
of
Assigned Names and Numbers ("ICANN"), the registries, and governments.
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DOMAIN NAME REGISTRATION/TRANSFER
The Service Provider provides domain registrations for both generic Top Level Domains (gTLDs)
and
country-code Top Level Domains (ccTLDs).
- All domain registrations and renewals are non-refundable. When a domain is
registered/renewed,
all registrar companies (including ours) pay a service fee to the top-level Registry
organization ("Registry Operator") that manages the particular extension. As the
Registries do
not reverse dates and do not refund service fees, it is not possible for us to do this
either.
- Domain name registrations/transfers are non-refundable. As changes are no longer allowed
after a
registration request is submitted, you should always check for correct spelling before
purchasing a domain name.
- Domain name registrations are not operative before the registry оperator activates the
domain
name(s). The domain name registration(s) are only active during the registration period
chosen
by the registrant (you). The registration period of newly registered domain names starts
from
the date on which the registration is approved by the registry.
- The Service Provider and the top registry оperator, also known as Primary Service
Provider, will
not be held accountable for any inadvertences, mistakes or otherwise deviations on the
side of
the registry оperator in regards to requests for registration, renewal, or any
modifications of
already registered domain name(s).
- You, as the registrant, agree that the domain name registration is a service, which
cannot be
interpreted autonomously from the services described in this Agreement or a similar
Agreement
from the registrar. You, as a Registrant, accede that domain name registration services
do not
develop a proprietary significance and you will not be entitled to any such proprietary
significance claims for domain name(s) registered through our company.
- The Registered Name Holder shall "indemnify and hold harmless the Registry Operator and
its
directors, officers, employees, and agents from and against any and all claims, damages,
liabilities, costs, and expenses (including reasonable legal fees and expenses) arising
out of
or related to the Registered Name Holder's domain name registration." At its simplest,
this
means that if the Registry Operator (or its employees, etc.) for the registered name is
sued
because of the Registered Name Holder's domain name registration, the Registered Name
Holder
will pay the Registry Operator for all fees and expenses in defending against the suit
as well
as pay for any judgments or liabilities awarded. This "indemnification" is not solely
limited to
court cases.
You can view the full list of Registrant Benefits, Rights and Responsibilities, approved by
ICANN, on
their website:
http://www.icann.org/en/registrars/registrant-rights-responsibilities-en.htm
https://www.icann.org/resources/pages/approved-with-specs-2013-09-17-en#registrant
If you register a .INFO domain name, you also enter into a contract of registration with Afilias
Limited, which is represented by the following Terms & Conditions:
http://afilias.info/policies
If you register a .UK, .CO.UK, .ORG.UK or .ME.UK domain name, you also enter into a contract of
registration with Nominet UK, which is represented by the following Terms & Conditions:
http://www.nominet.uk/uk-domain-names/registering-uk-domain/legal-details/terms-and-conditions-domain-name-registration
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SERVICE PAYMENTS, RECURRING CONTRACTS AND CHARGEBACKS
- When signing up for an account with the Service Provider, you agree to pay for the
period of one
year (365 days) and abide by our Order Verification Policy. Our Sales Department will
strictly
scrutinize each account order and carefully processes each payment in order to ensure
that no
fraudulent user can take advantage of our web hosting system.
- The Service Provider will charge customers with fees based on the fee structure of our
system at
the time of the sign-up process. The Service Provider expressly reserves the right to
change or
modify its prices and fees at any time, and such changes or modifications shall be
posted online
on the Service Provider-owned websites and effective immediately without need for
further notice
to you. If you have purchased the service(s) for a period of months or years, changes or
modifications in prices and fees shall be effective when the service(s) in question come
up for
renewal. For our current fee structure, you may access the schedule of fees available on
the
Service Provider-owned website.
- Each customer of ours will be able to take advantage of the domain service he/she has
purchased
at the introductory price levels, and with one and the same set of features in the
course of the
whole contract period. The Service Provider reserves the right to introduce certain
changes to
the Services (in the form of complementary services) to the benefit of the customer.
- When you pay for a domain name via credit card or PayPal, a 12-month recurring billing
subscription will be created automatically for your convenience, for which you will get
a
notification from the payment processor.>Each customer of ours will be able to take
advantage of
the domain service he/she has purchased at the introductory price levels, and with one
and the
same set of features in the course of the whole contract period. The Service Provider
reserves
the right to introduce certain changes to the Services (in the form of complementary
services)
to the benefit of the customer.
- All automatic payments go through exactly 7 days before the due date so as to avoid any
downtime
to your websites if there is a problem with the credit card/PayPal account.
- We'll send you a reminder of the due payment at least 24 hours before the automatic
charge takes
place.
- You can cancel the subscription at any time from the Control Panel -> My Account ->
Recurring,
or directly through PayPal - if it's a PayPal account subscription.
- If a chargeback request is initiated through your bank, our payment processor will
impose a
penalty fee of $30 on us for handling the chargeback procedure. Thus, if you decides to
reactivate the given domain/hosting service, you will have to cover the respective
service fee
and the penalty fee that resulted from your chargeback.
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EXPIRATION AND RENEWAL OF SERVICES; EXPIRATION NOTIFICATIONS
Even though the Service Provider will provide regular reminders about the expiration of the
domain
name(s) registered through the company, it is your obligation to keep track of when the
registration
service(s) will expire. Should you fail to renew a domain name before its expiration date, the
domain
name will be suspended or canceled.
- After a domain name's expiration date, there is a period of 30 days, in which the domain
name
can be renewed. Certain domain name extensions do not have such a period, so leaving a
domain
name to expire before attempting a renewal is at your own discretion.
- After the 30-day renewal period has passed, some domain names (as per TLD Registry
Operator
Policies) enter a so-called Redemption Grace Period. A domain name, which has entered a
Redemption Grace Period can still be renewed. However, additional fees will be added to
the
domain's renewal price.
- The RGP fee depends on the given TLD and on the registrar through which it is registered
as
follows:
- You can find the official information regarding the Redemption Grace Period on ICANN's
page: http://www.icann.org/registrars/redemption-proposal-14feb02.htm
- If a Redemption Grace Period is applicable for a specific domain name, it will last
between
30-42 days.
- Extended Redemption Grace Period - the extended redemption period may add another 7 - 30
days to
the domain name's redemption period. During this period the domain name owner is allowed
to
retrieve the domain name from deletion by contacting the domain's registrar.
- If you do not redeem your domain name prior to the end of the Redemption Grace
Period/Extended
Redemption Grace Period (or the renewal period - if RGP is not applicable), the Service
Provider
reserves the right to delete the domain name, as per ICANN's Domain Deletion &
Auto-renewal
Policy (EDDP).
- After the redemption period of an expired domain name is over, follows the Pending
Delete Period
- a registry level period of up to 5 days during which no one is allowed to renew the
domain
name and it cannot be newly registered because it's still not returned to the public
pool of
domain names.
- Released by Registry Period - after the domain name's 'Pending Delete Period' is over,
it is
released back into the public pool of domain names and is newly available for
registration.
NOTE: As per EURid's domain expiration policy, all .EU domain names will be suspended one day
BEFORE
their official expiration date and will enter a 40-day Redemption Grace Period during which they
can
still be renewed. However, an additional fee will be added atop the renewal price.
Pursuant to ICANN's Expired Registration Recovery Policy (ERRP), the Service Provider will
notify the
Registrant of an expiring domain name before and after its expiration date. The Service
Provider's
renewal reminder will consist of an email message sent to the Registrant's email address as it
is listed
in the expiring domain's Whois record. The pre-expiration emails are sent 30, 14 and 7 days
before the
expiration date itself. The post-expiration notices are sent on the very expiration date, as
well as 7
and 14 days after it. Where appropriate, the Service Provider sends such notices to the given
domain
name's administrative contact, and/or any other email address that the Service Provider
determines, in
its sole discretion, to be sufficiently related to the domain name in question. You therefore
acknowledge and agree that it is your responsibility to provide and maintain accurate contact
information so that the Service Provider can send you important notices regarding your account.
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BACKORDERING EXPIRING DOMAINS
Backordering a domain allows you to attempt to acquire an attractive domain that expires within
the upcoming few days, the moment it becomes available for registration. The service is
currently available only for .COM and .NET TLDs.
Placing a backorder does not guarantee that you will acquire the domain name you have requested.
We cannot guarantee a successful registration and will not be held liable if we are unable to
register the requested domain name, because this registration process is on a
first-come-first-served basis where we might be unsuccessful in our attempt to register it for
you.
In order to be eligible for the backorder domain service, you will need to deposit or have
enough funds in your wallet balance. The amount placed in the wallet is non-refundable, so if we
do not succeed in registering the domain for you, the funds will be returned in your overall
wallet balance and you can use them for another service or attempt to backorder another domain.
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DOMAIN NAME WHOIS INFORMATION
You agree to provide current, complete and accurate contact details with respect to the WHOIS
information for your domain name(s). Within seven (7) days of any change to such information,
you must update such information as needed to keep it current, complete and accurate.
What you are required to submit will vary by registration but may include the administrative,
technical, and billing contacts for your domain name registration(s) and other services: name,
postal address, email address, voice telephone number, and where available, fax number, as well
as the name of authorized person for contact purposes in the case of an Registrant that is an
organization, association, or corporation.
Not all data elements will be required for every domain registration, but the required elements
will be detailed at time of registration or renewal. The type of information you are required to
provide may change and you must provide such information and keep your Account information
current.
You may provide information regarding the name servers assigned to your domain name(s) and, if
we are providing name-server services to you, the DNS settings for the domain name. If you do
not provide complete name-server information, we may supply this information (and point your
domain name to a website of our choosing) until such time as you elect to supply the name-server
information.
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REGISTRANT INFORMATION AND DATA SHARING
- Data required for the registration of a domain name varies by top-level domain. The
required data for a domain name registration will be presented at the time of
registration or renewal and may include up to:
- registered name;
- names of the primary nameserver and secondary nameserver(s) for the Registered
Name;
- name, postal address, email address, and voice and fax (if available) telephone
numbers of the registrant contact for the domain name;
- name, postal address, email address, and voice and fax (if available) telephone
numbers of the administrative contact for the domain name;
- name, postal address, email address, and voice and fax (if available) telephone
numbers of the billing contact for the domain name; and
- name, postal address, email address, and voice and fax (if available) telephone
numbers of the technical contact for the domain name.
- You acknowledge and agree that the contact details of your domain, as well as its
registration and expiration dates and the name server associated with it, may be shared
with the relevant authoritative Registry Operator for your top-level domain.
The identity of the Registry Operator can be found at
https://www.iana.org/whois. The registration data for domains in any TLD you
have registered can be found in the Data Use Information Page.
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COMPLETE AND ACCURATE DOMAIN NAME WHOIS INFORMATION
You represent and warrant that the statements in your application are true and that no Services
are being procured for any unlawful or abusive purpose, including but not limited to the
infringement of any intellectual property right or other right; the distribution of malware; the
abusive operation of botnets; phishing; fraudulent or deceptive practices; the unauthorized
transfer to yourself or any other party of any domain name or services; counterfeiting; or any
other activity in violation of any laws, rules, or regulations.
Registrant's willful provision of inaccurate or unreliable information, its willful failure to
update information within seven (7) days of any change, will constitute a material breach of the
present Agreement and be a basis for suspension and/or cancellation of the domain name
registration.
If the information provided by the Registrant is deemed inaccurate by the Service Provider, and
the Registrant fails to respond within 15 calendar days of the date the Service Provider sends a
notice to the Registrant, this will be treated by the Service Provider as a material breach of
the present Agreement and be a basis for suspension and/or cancellation of the domain name
registration.
You are solely responsible for keeping track of the emails that will be sent by the Service
Provider to the email address associated with the registered domain name. Inability to respond
to such inquiries and emails may result in losing ownership over the domain name(s).
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THIRD-PARTY USE OF DOMAIN NAME REGISTRATIONS
If, in obtaining the Service Provider's Services, you provide information about or on behalf of
a third party, you represent and warrant that you have (a) provided notice to that third party
of the disclosure and use of that party's information as set forth in this Agreement, and (b)
obtained the third party's express written consent to the disclosure and use of that party's
information as set forth in this Agreement.
You will represent that, to the best of the your knowledge and belief, neither the registration
of the domain name nor the manner in which it is directly or indirectly used infringes the legal
rights of any third party.
Any Registrant that intends to license use of a domain name to a third party is nonetheless the
Registrant of record and is responsible for providing its own full contact information and for
providing and updating accurate technical and administrative contact information adequate to
facilitate timely resolution of any problems that arise in connection with the registered domain
name.
A Registrant licensing use of a registered domain name according to this provision shall accept
liability for harm caused by wrongful use of the registered domain name unless it discloses the
current contact information provided by the licensee and the identity of the licensee within
seven (7) days to a party providing reasonable evidence of actionable harm.
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OBLIGATIONS RELATED TO WHOIS DATA PROCESSING
Тhe Service Provider shall provide notice to each new or renewed Registrant stating:
- the purposes for which any personal data collected from the applicant are intended;
- the intended recipients or categories of recipients of the data (including the Registry
Operator and others who will receive the data from Registry Operator);
- which data are obligatory and which data, if any, are voluntary; and
- how the Registrant or data subject can access and, if necessary, rectify the data held
about them.
The Registrant, in turn, shall consent to the data collecting procedure stated in subsection
7-a.
The Registrant shall represent that a notice equivalent to that described in subsection 7-a has
been provided to any third-party individuals whose personal data are supplied to Registrar by
the Registrant, and that the Registrant has obtained consent equivalent to that described in
subsection 7-b of any such third-party individuals.
Тhe Service Provider will agree that it will not process the personal data collected from the
Registrant in a way incompatible with the purposes and other limitations about which it has
provided notice to the Registrant in accordance with subsection 7-a above.
Тhe Service Provider will agree that it will take reasonable precautions to protect personal
data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
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OBLIGATIONS RELATED TO DOMAIN REGISTRATION DISPUTES
You agree to the Uniform Domain Name Dispute Resolution Policy ("UDRP"), a copy of which is
available at http://www.icann.org/udrp/udrp-rules-24oct99.htm and
http://www.icann.org/dndr/udrp/policy.htm. You agree that the UDRP may be changed by ICANN (or
ICANN's successor) at any time and that such a change will be binding upon you. You agree that,
if the registration or reservation of your domain name is challenged by a third party, you will
be subject to the provisions specified in the UDRP in effect at the time your domain name
registration is disputed by the third party. You also agree that, in the event a domain name
dispute arises with any third party, you will indemnify and hold us harmless pursuant to the
terms and conditions of the UDRP. You also understand that it is important for you to regularly
monitor email sent to the email address associated with your account and domain names because,
among other reasons, if a dispute arises regarding Services provided to you, you may lose your
rights to receive the Services if you do not respond expeditiously to an email sent in
conjunction therewith.
For the adjudication of disputes concerning or arising from use of the registered domain name
the Registrant shall submit, without prejudice to other potentially applicable jurisdictions, to
the jurisdiction of the courts (1) of the Registrant's domicile and (2) where the Service
Provider is located.
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ACCOUNT REVIEW, DATA MODIFICATION OR DELETION
To access, view, update, delete or download data associated with your domain name registration,
you must be signed into your account with the Service Provider. If you make a request to delete
your personal data and that data is necessary for the Services you have purchased, the request
will be honored only to the extent it is no longer necessary for any services purchased or
required for our legitimate business purposes or legal or contractual record keeping
requirements. In some cases, when data is necessary for the provisioning of service, deletion of
data may cancel or suspend the Services you have purchased.
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ACCOUNT SECURITY
It is your duty to safeguard your аccount login username and password from any unauthorized use.
Any person in possession of your аccount login username and password will have both the ability
and your authorization to modify your account and domain name information, initiate transfers of
your domain name(s) to other registrars, initiate registrant changes to your domain names which
may terminate your rights to use such domain name(s), update DNS changes to your domain name(s)
which may result in changes to the content associated with your domain name(s) and take other
actions which may affect or terminate your rights and access to your domain name(s) and/or the
Services.
We will take reasonable precautions to protect the information we obtain from you from loss,
misuse, unauthorized access or disclosure, alteration or destruction of that information and
such reasonable precautions include procedures for releasing Account access information to
parties who claim to have lost Account access information. If we take reasonable precautions in
relation thereto, IN NO EVENT SHALL WE BE LIABLE IF SUCH REASONABLE PRECAUTIONS DO NOT PREVENT
THE UNAUTHORIZED USE OR MISUSE OF YOUR ACCOUNT IDENTIFIER OR PASSWORD AND, EVEN IF WE FAIL TO
TAKE REASONABLE PRECAUTIONS, OUR LIABILITY UNDER ANY CIRCUMSTANCES SHALL BE LIMITED BY THE
LIMITATION OF LIABILITY PROVISION FOUND BELOW IN THIS AGREEMENT.
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SHARING OF WHOIS INFORMATION
You agree that we will make available the domain name registration information you provide or
that we otherwise maintain to the following parties: ICANN, any ICANN-authorized escrow service,
the Registry Operator(s), and to other third parties as ICANN and applicable laws may require or
permit (including through web-based and other on-line WHOIS lookup systems), whether during or
after the term of your domain name registration services of the domain name.
You hereby irrevocably waive any and all claims and causes of action you may have arising from
such disclosure or use of such information.
You agree that we may make publicly available, or directly available to third parties, some, or
all, of the information you provide, for purposes of inspection (such as through our WHOIS
service) or for targeted marketing and other purposes as required or permitted by applicable
laws, including by way of bulk WHOIS data access provided to third parties who enter into a bulk
WHOIS data access agreement with us. We reserve the right to discontinue providing bulk WHOIS
data access to third parties.
Additionally, you acknowledge that ICANN may establish or modify the guidelines, limits and/or
requirements that relate to the amount and type of information that we may or must make
available to the public or to private entities, and the manner in which such information is made
available. Information regarding ICANN's guidelines and requirements regarding WHOIS can be
found at http://www.icann.org/registrars/wmrp.htm,
http://www.icann.org/registrars/wdrp.htm, and
elsewhere on the ICANN website at http://www.icann.org/.
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OWNERSHIP OF INFORMATION AND DATA
You agree and acknowledge that we own all database, compilation, collective and similar rights,
title and interests worldwide in our domain name database, and all information and derivative
works generated from the domain name database. You further agree and acknowledge that we own the
following information for those registrations for which we are the registrar: (a) the original
creation date of the registration, (b) the expiration date of the registration, (c) the name,
postal address, email address, voice telephone number, and where available fax number of all
contacts for the domain name registration, (d) any remarks concerning the registered domain name
that appear or should appear in the WHOIS or similar database, and (e) any other information we
generate or obtain in connection with the provision of domain name registration services, other
than the domain name being registered, the IP addresses of the primary nameserver and any
secondary nameservers for the domain name, and the corresponding names of those nameservers. We
do not have any ownership interest in your specific personal registration information outside of
our rights in our domain name database.
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TRANSFERS OF DOMAIN NAMES
You agree that transfer of your domain name(s) services shall be governed by ICANN's transfer
policy, available at http://www.icann.org/transfers/, including the Registrar Transfer Dispute
Resolution Policy, available at http://www.icann.org/en/transfers/dispute-policy-12jul04.htm as
well as the UDRP as described in Section 11 of this Agreement, as these policies may be modified
from time to time.
You agree that, upon initial registration, we may place a "Registrar Lock"
("ClientTransferProhibited" status) on your domain name services and that this will prevent your
domain name services from being transferred without your authorization, though we are not
required to do so. By allowing your domain name services to remain locked, you provide express
objection to any and all transfer requests until the lock is removed, which may be done within
your Account. To transfer your domain name(s) you should first login to your account to lock or
unlock your domain name(s) and/or to obtain the EPP "AuthCode" which is required to transfer
domain services in an EPP registry (such as .com).
Only the registrant and the administrative contacts listed in the WHOIS information may approve
or deny a transfer request. Without limitation, domain name services may not be transferred
within 60 calendar days of initial registration, within 60 calendar days of a transfer, if there
is a dispute regarding the identity of the domain name registrant, if you are bankrupt, or if
you fail to pay fees when due.
We will follow the procedures for both gaining and losing registrars as outlined in ICANN's
transfer policies. Transfer requests typically take five business days to be processed. A
transfer will not be processed if, during this time, the domain name registration services
expire in which event you may need to reinstate the transfer request. You may be required to
resubmit a transfer request if there is a communication failure. AS A CONSEQUENCE, YOU
ACKNOWLEDGE THAT YOU ASSUME ALL RISK FOR FAILURE OF A TRANSFER IF THE TRANSFER PROCESS IS
INITIATED CLOSE TO THE END OF A REGISTRATION TERM.
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SERVICES PROVIDED AT WILL; TERMINATION OR SUSPENSION OF SERVICES:
We may reject your domain name registration application or elect to discontinue providing
Services to you for any reason within thirty (30) days of a Service initiation or a Service
renewal. Outside of this period, we may terminate or suspend the Services at any time for cause,
which, without limitation, includes (i) registration of prohibited domain name(s), (ii) abuse of
the Services, (iii) payment irregularities, (iv) allegations of illegal conduct or infringement
of any third party intellectual property right or other right, (v) failure to keep your Account
or WHOIS information accurate and up to date, (vi) failure to respond to inquiries from us for
over fifteen (15) calendar days, or (vii) if your use of the Services involves us in a violation
or alleged violation of any third party's rights or acceptable use policies, including but not
limited to the transmission of unsolicited email or the violation or alleged violation of any
intellectual property right or other right. No fee refund will be made when there is a
suspension or termination of Services for cause.
At any time and for any reason, we may terminate the Services thirty (30) days after we send
notice of termination via mail or email, at our option, to the WHOIS contact information
provided in association with your domain name registration. Following notice of termination
other than for cause, you must transfer your domain name within such thirty (30) day notice
period or risk that we may delete your domain name, transfer the registration services
associated with your domain name to ourselves or a third party, or suspend or modify Services
related to your domain name.
If we terminate or suspend the Services provided to you under this Agreement, we may then, at
our option, make either ourselves or a third party the beneficiary of Services which are
substantially similar to those which were previously provided to you. If we have grounds to
terminate or suspend Services with respect to one domain name or in relation to other Services
provided through your Account, we may terminate or suspend all Services provided through your
Account. We and any Registry Operator reserve the right to deny, cancel, or transfer any domain
name registration or transaction, or place any domain name(s) on lock, hold, or similar status,
as we or the Registry Operator deem necessary, in either our or the Registry Operator's
unlimited and sole discretion: (i) to protect the integrity and stability of the Registry
Operator; (ii) to comply with any applicable registry policies and/or procedures or ICANN rules
and regulations, including without limitation, the registry agreement; (iii) to comply with any
applicable laws, government rules or requirements, requests of law enforcement, or any dispute
resolution process; (iv) to avoid any liability, civil or criminal, on the part of us or the
Registry Operator, as well as our or the registry's affiliates, subsidiaries, officers,
directors, and employees; (v) to correct mistakes by us, another registrar, or the registry in
connection with the domain name; (vi) following an occurrence of any of the prohibited
activities; (vii) per the terms of this Agreement; or (viii) for the resolution of disputes
concerning the domain name.
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LIMITATION OF LIABILITY
YOU AGREE THAT WE WILL NOT BE LIABLE FOR ANY (1) SUSPENSION OR LOSS OF THE SERVICE(S),
INCLUDING, WITHOUT LIMITATION, DOMAIN NAME REGISTRATION SERVICES, (2) USE OF THE SERVICE(S),
INCLUDING, WITHOUT LIMITATION DOMAIN NAME REGISTRATION SERVICES, (3) INTERRUPTION OF OUR
SERVICES OR INTERRUPTION OF YOUR BUSINESS, (4) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO OUR WEB
SITE(S) OR SERVICE(S) OR DELAYS OR ACCESS INTERRUPTIONS YOU EXPERIENCE IN RELATION TO A DOMAIN
NAME REGISTERED WITH US; (5) LOSS OR LIABILITY RESULTING FROM ACTS OF OR EVENTS BEYOND OUR
CONTROL (6) DATA NON-DELIVERY, MIS-DELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (7)
THE PROCESSING OF AN APPLICATION FOR A DOMAIN NAME REGISTRATION; (8) LOSS OR LIABILITY RESULTING
FROM THE UNAUTHORIZED USE OR MISUSE OF YOUR ACCOUNT IDENTIFIER OR PASSWORD; OR (9) APPLICATION
OF THE DISPUTE POLICY. YOU ALSO AGREE THAT WE WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) REGARDLESS OF THE FORM
OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF WE HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY
EXCEED THE TOTAL AMOUNT PAID BY YOU FOR REGISTRATION OF THE DOMAIN NAME. BECAUSE SOME STATES DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN
SUCH STATES, OUR AND/OR YOUR PRIMARY SERVICE PROVIDER'S LIABILITY SHALL BE LIMITED TO THE
MAXIMUM EXTENT PERMITTED BY LAW.
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INDEMNITY AND DEFENSE
With respect to ICANN, the Registry Operators, and the Service Provider, as well as the
contractors, agents, employees, officers, directors, shareholders, and affiliates of such
parties, you agree to defend, release, indemnify, and hold such parties harmless from all
liabilities, claims and expenses, including attorney's fees and court costs, for third party
claims relating to or arising under this Agreement, the Service(s) provided hereunder, or your
use of the Service(s), including, without limitation, infringement by you, or by anyone else
using the Service(s) we provide to you, of any intellectual property or other proprietary right
of any person or entity, or from the violation of any of our operating rules or policies
relating to the Service(s) provided. When we may be involved in a suit involving a third party
and which is related to our Service(s) to you under this Agreement, we may seek written
assurances from you in which you promise to defend, indemnify and hold us harmless from the
costs and liabilities described in this paragraph. Such written assurances may include, in our
sole discretion, the posting of a performance bond(s) or other guarantees reasonably calculated
to guarantee payment. Your failure to provide such assurances may be considered by us to be a
breach of this Agreement by you and may, in our sole discretion, result in loss of your right to
control the disposition of domain name services for which you are the registrant and in relation
to which we are the registrar of record. Moreover, should we be forced to defend ourselves in
any action or legal proceeding in connection with any Service(s) provided to you, you shall have
sole responsibility to defend us against any such claim by the legal counsel of our choosing.
This indemnification is in addition to any indemnification required under the UDRP. The terms of
this paragraph will survive any termination or cancellation of this Agreement.
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REPRESENTATIONS AND WARRANTIES
YOU REPRESENT AND WARRANT THAT NEITHER THE REGISTRATION OF A DOMAIN NAME NOR THE MANNER IN WHICH
IT IS DIRECTLY OR INDIRECTLY USED NOR THE USE OF OTHER OF THE SERVICES INFRINGES THE LEGAL
RIGHTS OF A THIRD PARTY OR WILL OTHERWISE SUBJECT US TO A LEGAL CLAIM. THE SERVICES ARE INTENDED
FOR USE BY PERSONS WHO ARE AT LEAST EIGHTEEN (18) YEARS OLD AND BY USING THE SERVICES, YOU
REPRESENT AND WARRANT THAT YOU ARE AT LEAST EIGHTEEN (18) YEARS OLD AND ALL INFORMATION PROVIDED
BY YOU IN CONNECTION WITH YOUR PROCUREMENT OF THE SERVICES IS ACCURATE. ALL SERVICES ARE
PROVIDED TO YOU "AS IS" AND WITH ALL FAULTS. EXCEPT FOR OUR STATEMENT REGARDING OUR
ACCREDITATION AS ICANN-APPROVED DOMAIN NAME REGISTRARS, WE MAKE NO REPRESENTATIONS OR WARRANTIES
OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THIS AGREEMENT OR THE SERVICES,
INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
UNLESS SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE. WITHOUT ANY LIMITATION TO
THE FOREGOING, WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER THAT REGISTRATION
OR USE OF A DOMAIN NAME UNDER THIS AGREEMENT WILL IMMUNIZE YOU EITHER FROM CHALLENGES TO YOUR
DOMAIN NAME REGISTRATION, OR FROM SUSPENSION, CANCELLATION OR TRANSFER OF THE DOMAIN NAME
REGISTERED TO YOU. ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF
OUR E-MAIL FORWARDING OR OTHER EMAIL SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU
WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS
FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. WE MAKE NO WARRANTY REGARDING ANY GOODS OR
SERVICES PURCHASED OR OBTAINED THROUGH OUR E-MAIL SERVICES OR ANY TRANSACTIONS ENTERED INTO
THROUGH OUR E-MAIL SERVICES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU
FROM US SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. SOME JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
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GOVERNING LAW AND JURISDICTION FOR DISPUTES
Except as otherwise set forth in the UDRP, URS, or any similar ccTLD policy, with respect to any
dispute over a domain name registration, this Agreement, your rights and obligations and all
actions contemplated by this Agreement shall be governed by the laws of the United Kingdom, as
if the Agreement was a contract wholly entered into and wholly performed within the United
Kingdom. Any dispute, claim or controversy arising out of or relating to this Agreement or the
breach, termination, enforcement, interpretation or validity thereof, including the
determination of the scope or applicability of the agreement to arbitrate, shall be determined
by arbitration. Judgment on the Award may be entered in any court having jurisdiction. YOU AND
WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS
A CLASS MEMBER IN ANY FORM OF A CLASS PROCEEDING. Further, unless both you and we expressly
agree otherwise in writing, the arbitrator may not consolidate more than one person's claims,
and may not otherwise preside over any form of a class proceeding. This clause shall not
preclude parties from seeking provisional remedies in aid of arbitration from a court of
appropriate jurisdiction. Service of process on you by us in relation to any dispute arising
under this Agreement may be served upon you by first class mail to the address listed by you in
your Account and/or domain name WHOIS information or by electronically transmitting a true copy
of the papers to the email address listed by you in your Account and/or domain name WHOIS
information.
Notwithstanding the foregoing, for the adjudication of third party disputes (i.e., disputes
between you and another party, not us) concerning or arising from use of domain names registered
hereunder, you shall submit without objection, without prejudice to other potentially applicable
jurisdictions, to the subject matter and personal jurisdiction of the courts (i) of the domicile
of the registrant as it appears in the public WHOIS record for the domain name(s) in
controversy, and (ii) where we are located.
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NOTICES
Any notices required to be given under this Agreement by us to you will be deemed to have been
given if delivered in accordance with the Account and/or domain name WHOIS information you have
provided.
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CHANGES TO THIS AGREEMENT
This Agreement may change over time, either through amendments by us, changes to ICANN policy or
applicable law which may or may not be reflected in the text of this Agreement, or otherwise.
Before any material changes to this Agreement become binding on you (other than changes
resulting from a change in ICANN policy or applicable law), we will notify you of such changes
by, for example, sending email to you at your email address of record. If, as a result of such a
change, you no longer agree with the terms of this Agreement, your exclusive remedies are:
- to transfer your domain name registration services to another registrar, or
- to cancel your Services, including domain name registration services, with us. Your
continued use of the Services following notification of a change in this Agreement
indicates your consent to the changes. Unless otherwise specified by us, any such change
binds you:
- thirty (30) days after we notify you of the change, or
- immediately if such change is a result of a new or amended ICANN policy or
applicable law.
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CUSTOMER SERVICE CONTACT DETAILS
Customers can get in touch with our Customer Service via any of the contact options listed below:
- . Open a trouble ticket from the customer Web Hosting Control Panel (section Help Center - >
Open New Ticket)
- Phone:
- US TOLL FREE PHONE: +1-855-211-0932
- INTERNATIONAL PHONE: +1-727-546-4678
- UK PHONE : +44-20-3695-1294
- AU PHONE : +61-2-8417-2372
-
Send us a Letter to:
- LiquidNet US LLC
- 6750 North Andrews Ave
- Suite 200
- Fort Lauderdale, FL 33309
- United States of America
- LiquidNet Ltd.
- 13 Craigleith
- 7 Kersfield Road
- Putney, London SW15 3HN
- United Kingdom